WHILE YOUR ORDER IS BEING PACKED AND PROCESSED, YOU’LL SEE ‘IN PROGRESS’. ONCE YOUR ORDER HAS BEEN SHIPPED, WE WILL SEND A SHIPPING CONFIRMATION EMAIL TO LET YOU KNOW. THIS WILL INCLUDE A TRACKING LINK FOR YOUR PARCEL, SO YOU CAN FOLLOW ITS PROGRESS FROM US TO YOU.

OUR STORE ACCEPTS FOLLOWING PAYMENTS:

- VISA
- KLARNA
- MASTERCARD
- AMERICAN EXPRESS
- MAESTRO
- BANCONTACT
- IDEAL
- SHOP PAY
- APPLE PAY
- GOOGLE PAY
- PAYPAL

YOU CAN CHOOSE FOR LOCAL PICK UP AT CHECKOUT IN ORDER TO PICK UP YOUR ORDER AT OUR OFFICE.

LOCAL PICKUP AVAILABLE FROM MONDAY TO WEDNESDAY
SILVERSQUARE, ANTWERP

WE USUALLY PROCESS ORDERS WITHIN 1-3 BUSINESS DAYS OF RECEIVING THEM. YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION ONCE YOUR ORDER HAS BEEN PROCESSED.

PLEASE NOTE, IT MAY TAKE UP TO 24 HOURS FOR THE TRACKING INFORMATION TO BE UPDATED.

PLEASE NOTE ORDERS ARE NOT PROCESSED OR SHIPPED OVER THE WEEKEND OR DURING BELGIAN HOLIDAYS.

PLEASE CONTACT US AT LENTE@CDHSTUDIO.COM AND WE WILL SEE WHAT WE CAN DO FOR YOU.

WE ACCEPT RETURNS OF UNWASHED AND UNWORN MERCHANDISE WITH TAGS ATTACHED. RETURN SHIPPING COSTS ARE THE CUSTOMER’S RESPONSIBILITY.

CDH STUDIO HAS A 14-DAY RETURN POLICY: YOU HAVE 14 CALENDAR DAYS FROM WHEN YOUR ORDER IS DELIVERED TO SHIP IT BACK TO OUR RETURN CENTER FOR A REFUND OR EXCHANGE. KINDLY NOTE THAT IF THE ORDER IS NOT SHIPPED 5 DAYS AFTER RECEIVING THE RETURN APPROVAL, THE ORDER WILL NOT BE ACCEPTED AS A RETURN.

PLEASE NOTE THAT SALES ITEMS WILL BE REFUNDED IN THE FORM OF A GIFT CARD.

SALE ITEMS WILL BE REFUNDED IN THE FORM OF A GIFT CARD.

PLEASE NOTE THAT SALES ITEMS PAID FOR WITH KLARNA WILL BE REFUNDED IN THE FORM OF A GIFT CARD.

PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US IMMEDIATELY IF THE ITEM IS DEFECTIVE, DAMAGED OR IF YOU RECEIVE THE WRONG ITEM, SO THAT WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT.

WE WILL NOTIFY YOU ONCE WE’VE RECEIVED AND INSPECTED YOUR RETURN, AND LET YOU KNOW IF THE RETURN WAS APPROVED OR NOT. IF APPROVED, YOU’LL AUTOMATICALLY RECEIVE AN EMAIL CONCERNING THE REFUND.

WITHIN A NUMBER OF DAYS AFTER RECEIVING YOUR CONFIRMATION, YOUR REFUND WILL BE PROCESSED AND WILL AUTOMATICALLY BE CREDITED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT.